Shipping Information

We ship to most addresses in the world.

International Customers (outside Australia) 

Customs departments within some countries may charge local taxes and duties on imported parcels. These charges are beyond our control as they are regulated by the government of that country. Customers are responsible for paying these charges and accept return fees should they refuse to pay the local duties.

Service Times

*exceptions apply for Pre-Orders, customised products etc. where estimated timing additions will be noted on product pages.

All service times quoted are estimates and are subject to operational delays at our warehouse and with the carrier selected. We make efforts to ensure orders are fulfilled in a timely manner however during periods of significant order volumes, we may advise fulfilment delays are expected.

Service times are also subject to operational impacts of Public Holiday’s and other local restrictions.

Shipment times are additional to fulfilment times and are variable depending on the carrier selected for the order and the destination. See our carriers for service time updates:

Australia Post (Standard, Express & International Registered)
https://auspost.com.au/service-updates

NOTE: Carriers may vary from region to region and product to product and may be adjusted at our discretion based on service availability, suitability and/or cost. Replacement service selected will be an equivalent service type where possible.