Returns and Exchanges
RCCS Partners has a genuine commitment to our following.
We are committed to excellence with customer satisfaction an integral part of this commitment. We understand that repairs, exchanges, and refunds may be required in any retail environment.
We accept returns for any of the following reasons:
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Product differs from the description
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Received incorrect item
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Item arrived damaged
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Item is of poor quality or is faulty
If your reason for return is not noted, please contact us for assistance.
Note that you may be required to provide clear photographs of the relevant item, so that we can try to complete an assessment prior to returning.
RCCS Partners reserves the right to refuse a return and refund in accordance with this policy.
RCCS Partners cannot be held accountable for returned goods that are lost in transit.
International Customers
For international customers, you should contact us directly at admin@rccsmerch.com to discuss the options available.